Delivery Information

Shipping and Delivery


Delivery is deemed to take place when the goods are delivered to your nominated delivery address, whereupon the risk of loss, breakage and damage passes to you. Ownership of the goods does not pass to you until payment is received in full by CPAP Solutions Ltd.

Estimated time of Arrival within UK


NEXT DAY (24hrs delivery) cut-off for this service is 12PM on weekdays, otherwise your order will be process and dispatch the next working day.

Royal Mail (1st and 2nd class) - please allow up to 5 working days (signature required)

Standard Parcel, Parcel force – between 3 and 7 working days between 8am and 6pm (signature required) for orders placed before 2pm Monday-Friday


Collection: We are open on weekdays 10am to 4PM but please email/whatsApp/call us first to confirm date and time of collection so we can prepare the item for you.


Free collection from business address:

Sleep-Tight (CPAP Solutions Ltd.)
The Old Vicarage, 
Vicarage Road
ST19 5PU

Phone: 07713151892


Provided purchased items are in stock, all goods will be dispatched within 3-7 working days from receipts of cleared funds. Unless otherwise notified. 


All items are subject to stock availability. If for any reason the goods are no longer available we will notify you immediately and either: give you the option of receiving alternative goods of similar price and quality; or cancel the item from your order and refund you in full. If the carrier is unable to deliver the goods they will be held by the carrier and a card left stating that a delivery was attempted. No goods will be left in sheds, garages, gardens or outhouses. A member of Sleep-Tight (CPAP Solutions Ltd.) will contact the customer to make alternative delivery arrangements. Re-delivery will be attempted for a maximum of two occasions. If a parcel is still undelivered it will be returned to Sleep-Tight (CPAP Solutions Ltd.) and the customer will be notified of its return. The customer will be responsible for the cost of the return.


At Sleep-Tight (CPAP Solutions Ltd.) we are committed to providing our customers with the highest quality products. All goods are warranted to be generally free from defects in workmanship and materials and fit for the purposes for which such goods would normally be used. However, on rare occasions products may be found to be faulty or defective and in keeping with our commitment to providing customers with excellent service, we offer the returns policy set out above.

All returns are the responsibility of the customer, Sleep-Tight (CPAP Solutions Ltd) will only cover the cost of faulty or damaged returned goods.